Privacy Policy & Telemetry Notice

Effective Date: August 21, 2026

🛡️ Absolute Privacy Guarantee — What We NEVER Collect

FileManagerX operates strictly on local macOS system resources. Under no circumstances do we collect, view, transmit, or store any of the following data:

  • ❌ File contents & document text
  • ❌ Clipboard data or pasted strings
  • ❌ Passwords or cloud tokens
  • ❌ Private SSH/PGP keys
  • ❌ Personal file & directory paths
  • ❌ IP addresses or location history

1. Telemetry Controls

FileManagerX provides three opt-in telemetry levels in Preferences > Privacy > Telemetry Level:

  • Full: Shares high-level anonymous feature usage metrics (e.g. app launch, view mode toggles) to help prioritize development.
  • Minimal (Default): Shares basic app launch, app version, and OS version stats only.
  • Off: Completely disables all telemetry event logging and network transmissions.

2. Crash Reporting & Automated Sanitization

When an unexpected crash occurs, sanitized stack traces are submitted to /api/v1/crashes. Prior to transmission, the app automatically redacts user home directories (/Users/username), email addresses, and secret keys.

3. Diagnostic Reports

If you explicitly request support assistance, you can generate and upload a diagnostic bundle via /api/v1/diagnostics. Diagnostic packages contain app version, macOS build, and anonymized log counts.

4. Software License Verification

Pro license key verification via /api/v1/license/* verifies hashed key IDs and device activation counts to enforce multi-device limits without tracking personal activity.