Support & Help Center

Need help with FileManagerX? Search FAQs, submit feedback, or send diagnostic reports.

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How to Generate & Upload Diagnostics

If customer support requests a diagnostic bundle, follow these steps inside the FileManagerX application:

  1. Open FileManagerX on your Mac.
  2. Click FileManagerX > Help > Generate Diagnostics Summary.
  3. Review the sanitized summary report.
  4. Click Upload Diagnostic Bundle to submit it securely to our backend.